Company/Program:  Windsor Essex Community Health Centre (WE CHC)

Classification:   Full Time, 35 Hours per week

Date Posted:   Friday, June 30, 2017

The Data Management Coordinator functions as a member of the Corporate Services team and provides a broad range of technical and data management support throughout the Centre related to the input, quality and reporting of data and information management systems. This position will also be responsible for the following:

• Respond to and troubleshoot all technical Help Desk calls from all staff in a timely manner
• Provide desktop, server, network and applications support
• Ensure local software and hardware system changes and enhancements are compliant with CHC system-wide processes and standards
• Develop and implement funder-compliant data entry protocols, monitor data integrity and make appropriate recommendations
• Assess training needs; train and support staff to use established procedures and current Electronic Medical Record (EMR) software and related applications
• Develop, generate, analyze and interpret data reports for integrity and accuracy
• Act as the contact to the AOHC and other help desks in resolving and escalating, where appropriate, data support issues
• Act as a resource to the leadership team and produce information to support management decision making by developing, generating, analysing and interpreting data reports
• Participate in formal user requirement processes and ensure that implementation solutions meet identified objectives
• Participate on committees and regional user groups to develop data management best practices
• Coordinate implementation of data management system changes and enhancements
• Management and support of the organization’s website, intranet portals and other related web based applications
• Perform other duties that support the mission and vision of the organization and/or as assigned based on position responsibilities and/or site requirements

• One year experience in database management, query development, report writing, data analysis and information technology
• Excellent computer proficiency, including; operating systems, networking, computer repair, Microsoft Office Suite
• Demonstrated understanding of statistical and research method, and data quality management
• Experience with Databases (Access/SQL), or Hummingbird BI, Cognos, Nightingale on Demand and/or SharePoint collaboration software an asset
• Excellent oral and written communication and presentation skills
• Knowledge of business information systems and support
• Demonstrated ability to work independently and as part of a collaborative team in an inter-professional environment
• Ability to work some evening and/or weekend hours
• Experience as an adult trainer/educator, an asset
• Understanding of primary health care clinical and social service practices, an asset
• Bilingual (English/French) language skills an asset
• Clean driver’s abstract and a current and valid Class “G” Ontario Driver’s License with reliable transportation to support travel throughout Windsor-Essex County

• Undergraduate degree or diploma in a related program from a recognized university or college, or equivalent work experience and related Certification in Database and/or Information Technology Management.
• Completion of a Police Clearance and Vulnerable Sector Check prior to commencing employment

Please forward your resume and cover letter to hr@wechc.org no later than 5:00 pm, August 31, 2017. Refer to posting DM17AP.

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