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About Us

Program overview

Choices and Changes is an evidence-based program which is approved and accredited by The College of Family Physicians of Canada. This four hour FREE workshop would be led by two faculty trained members from the Institute of Healthcare Communication.

Clinicians frequently express frustrations about patient behaviour and the impact of that behviour on health outcomes. Choices and Changes is a four and a half hour workshopdirected to the needs of clinicians working within the rigors of contemporary medical practice. The program provides the clinician with specific strategies that can be utilized within the highly time limited constraints of the typical office visit. Videotaped case studies around realistic issues involving patients who have diabetes, smoke and are reluctant to make medical decisions are used so participants can practice using time saving strategies and receive feedback from their peers. This workshop is a valuable resource designed to assist healthcare providers  to become more effective in engaging clients in positive healthy behaviours to optimize health outcomes.

This program has been recognized by the Ministry of Health and Long-term Care as part of the Chronic Disease Management initiative. The MOHLTC has recognized the increasing needs of heath care professionals and has provided permanent funding to allow the program to run throughout the province.
At the completion of the workshops, participants will have been provided with:

  • conceptual models for effective clinician-patient communication and facilitation of patient health behaviour change and self-management;
  • opportunities for practice and immediate feedback to improve their own clinical interviewing and behaviour change counseling skills;
  • opportunities to reflect upon their practices as clinicians, teachers and individuals participating in an educational experience;
  • a personal workbook and a certificate of completion

Mainpro Credits

The Choices and Changes workshop offers 1 Mainpro-M1 credit for every hour of workshop, up to a maximum of 6 credits, PLUS, 2 Mainpro-C credits can also be obtained, when the physcian submits a Linking Learning to practise form after the workshop.

Our Team

Kunval Chaudhery,  Chronic Disease Self Management Coordinator
Phone: 1 (855) 259-3605

Christina Lepera,  Chronic Disease Self Management Coordinator (on mat leave)
Phone: 1 (855) 259-3605

Erin Hodgson,  Chronic Disease Self Management Administrative Assistant
Phone: 1 (855) 259-3605


How to become a faculty member:

If you are interested in becoming a trained faculty member for the Choices and Changes program, please contact us at or 1 (855) 259-3605.

Current Faculty members:




Nancy Berthiaume
Victor Boran
Eleanor Brewster
Debbie Doherty
Wendy Gatti
Ann Hucal

Jaimie Christo
Elaine Lee
Laura MacPherson
Sonia Teeuwen
Dr. Sonja Burgel
Jennifer Caceres
Greg Layne
Katie Leblang
Krista Robinson
Joanne Stier