Strategic Plan: 2026-2030

• Embrace partnerships that focus on reducing barriers for care that is fair, inclusive, and responsive to clients’ complex needs
• Embrace our team’s role and ability to deliver coordinated, wraparound care that addresses both health and social needs

• Strengthen staff capacity through recruitment, onboarding, training, and continuous learning to support evolving programs
• Our clients are equal partners in planning their care and monitoring their progress to achieve their best outcomes

• Work closely with partners to reduce emergency department utilization through improved access and prevention programs
• Consistently use our time, funding, data and skills to learn, improve and achieve the best client and community outcomes

Let’s focus on the person right in front of us, not just the rules or issues. We listen closely, respect their stories, and treat everyone with dignity. We see the whole person and approach each interaction with care and respect. Everyone belongs here. We welcome diversity and create safe, inclusive spaces.

We actively address difficult, unclear, or unfair obstacles by prioritizing problem-solving, advocacy, and adaptation rather than accepting the status quo. We take responsibility for ensuring access, confronting challenges, championing change, and making necessary adjustments.

The best care happens when we all work together across different roles, teams, and partners. By sharing information and supporting one another, we build strong relationships both inside and outside weCHC. As one team with our community and partners, we’re committed to delivering the best care.

Healthy teams prioritize care. We embody kindness, honesty, and support, while also taking care of our own well-being and that of our clients.