Windsor Essex Community Health Centre provides high-quality, multidisciplinary healthcare services by way of an inclusive culture that celebrates diversity, practices equity, and encourages inclusion. We envision a community where health and well-being are optimal. Our mission is to design and deliver accessible, safe, welcoming, inclusive, and collaborative primary care, illness prevention, and health promotion where everyone is recognized for their intrinsic value and potential and where our differences unite us rather than divide us.
weCHC provides holistic care for individuals, families, and our community by eliminating barriers and through a range of programs, services, and initiatives that support community capacity building, health promotion, disease prevention, and primary health care. We encourage clients to become active participants in their care and to join us in our efforts to build a community where all can achieve their highest level of health.
Our Service Delivery Philosophy is based on the following core values and beliefs.
Our Beliefs
- All people have the right to resources that they need for optimal health and well-being;
- Barriers to accessing healthcare must be reduced whenever possible;
- We value the inter-professional team to provide a holistic and coordinated approach to care;
- That we need to understand each individual in the whole context of their family, social support, and community belonging;
- That we employ a strengths-based approach to service that identifies individual strengths and competencies, and supports persons served to use and build them;
- That we respect the values and beliefs of the persons served;
- Differences in our lived experiences and backgrounds brings a unique perspective to our work; this makes us stronger, as well as social, cultural, and spiritual aspects;
- Our clients deserve high-quality services and care. We will promote excellence and commit to continuous quality improvement;
- Clients should be actively involved in decisions regarding their care;
- Clients should be provided with information to make choices that will best meet their needs;
- Clients have a right to privacy and confidentiality;
- Clients should be respected and supported when exercising their rights;
- Our community must be engaged in decision-making related to our services and care.